Term and Conditions

Welcome to Pop Mart Toy Store! These Terms and Conditions govern your use of our website and services. By accessing or making purchases from www.popmarttoystore.com, you agree to comply with these terms.

1. General Terms

• These terms apply to all visitors, users, and customers

• We reserve the right to modify these terms at any time

• Continued use constitutes acceptance of updated terms

2. User Obligations

You agree to:

• Provide accurate account and order information

• Not use our site for illegal purposes

• Not attempt to gain unauthorized access to our systems

• Be responsible for maintaining account security

3. Product Information

• We strive for accurate product descriptions and images

• Colors may vary slightly due to monitor settings

• Prices are subject to change without notice

• Pop Mart Toy Store reserves the right to limit quantities

4. Ordering Process

Order Acceptance

• Your order represents an offer to purchase

• We confirm acceptance by sending an order confirmation email

• We may cancel orders for reasons including:

  • Product unavailability

  • Pricing errors

  • Suspicious activity

Payment Terms

• Accepted payment methods: Visa, MasterCard, JCB, PayPal

• Payment is processed at time of order

• You authorize us to charge the total amount to your selected payment method

5. Shipping Policy

Processing Time

• Orders processed within 1-2 business days

• No processing on weekends/holidays

Shipping Options

• We ship worldwide (excluding Asia and remote regions)

• Delivery times are estimates only

• Risk of loss transfers upon delivery to carrier

6. Returns & Refunds

Return Policy

• 15-day return window from delivery date

• Items must be unused with original packaging

• Customer pays return shipping (unless our error)

Refund Process

• Refunds processed within 5-7 business days of receipt

• Issued to original payment method

• Allow 3-5 additional days for bank processing

7. Intellectual Property

• All site content is our exclusive property

• You may not reproduce, modify, or distribute content without permission

• Trademarks and logos are protected

8. Limitation of Liability

• We’re not liable for:

  • Indirect, incidental, or consequential damages

  • Errors in product descriptions

  • Delivery delays beyond our control

• Our maximum liability is limited to order value

9. Privacy

• Your use of our site is subject to our Privacy Policy

• We collect and use data as described therein

10. Governing Law

These terms are governed by the laws of [Your Country/State]. Any disputes shall be resolved in [Your Jurisdiction].

11. Contact Us

For questions about these terms:
📧 Email: [email protected]
📬 Mail: 4602 University Street
Seattle WA, United States (US)
98101