Privacy Policy

At Pop Mart Toy Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.popmarttoystore.com or make a purchase from us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Contact details (name, email address, phone number)
Shipping and billing address
Payment information (processed securely via third-party providers)
Account credentials (if you create an account)

Non-Personal Information

Browser type and device information
IP address and approximate location
Website usage data (pages visited, time spent, etc.)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Analyze site traffic and performance
Personalize content and ads (where applicable)
Remember your preferences

You can manage cookie settings in your browser, but disabling them may affect site functionality.

2. How We Use Your Information

We use collected data for the following purposes:

To process and fulfill your orders
To communicate with you (order updates, promotions, customer support)
To improve our website, products, and services
To prevent fraud and enhance security
To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

Service Providers: Payment processors, shipping carriers, and IT support (only as necessary to complete your order)
Legal Compliance: When required by law or to protect our rights
Business Transfers: In case of mergers, acquisitions, or asset sales

We do not sell your personal information to third-party marketers.

4. Data Storage and Security

Your data is stored on secure servers with encryption.
We implement industry-standard security measures to prevent unauthorized access.
Payment details are processed via PCI-compliant gateways (we do not store full credit card numbers).

While we take all reasonable precautions, no online transmission is 100% secure. Please use strong passwords and notify us immediately of any suspicious activity.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Opt out of marketing communications
Restrict or object to certain data processing
Request data portability (where applicable)

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. International Data Transfers

As we serve customers globally, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws (e.g., GDPR for EU residents).

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect their data. If you believe a child has provided us with information, contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

9. Contact Us

For privacy-related questions or requests, email us at:
[email protected]
Or mail to:
4602 University Street
Seattle WA, United States (US)
98101